Thomas

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Activity overview

Latest activity by Thomas
  • Thomas created an article,

    Refund Policy

    If you believe that a refund is in order for any reason, you can contact us here. Detail your case and why you want a refund and a member of our team will get back to you. We manage refund on a cas...

  • Thomas commented,

    Official comment

    Hi, You can unsubscribe at anytime from your profile under "Subscription".   I you have any issue with it, you can contact us here: https://jellynote.zendesk.com/hc/en-us/requests/new Thanks, Thomas

  • Thomas commented,

    Official comment

    Hi Sameer, Thanks for your honest feedback. If you wouldn't mind, I'd like to know what exactly is not working for you and what are your ideas in terms of UX? Can you send me an email: thomas@jelly...

  • Thomas commented,

    Hi Andrew,   Can you give me detail on the configuration you are using? (browser and OS)   Thanks,Thomas

  • Thomas created an article,

    What is Jellynote Social?

    Jellynote Social is a place where you can find and meet musician friends, both old and new. Whether you are looking for a learning buddy, missing band member or friend. Jellynote Social recommends ...

  • Thomas created an article,

    How do I manage my account settings?

    All of your account settings can be found within My Profile which is within MyJ. You have full control over the personal information you make available. You can choose to make your information publ...

  • Thomas created a post,

    Mobile App Suggestions

  • Thomas created a post,

    Website Suggestions

  • Thomas created an article,

    I can't login using Facebook, Google + or with my email.

    Check if your phone connecting to the Internet via WIFI or through your mobile network. Make sure you have allowed the Jellynote app to make use of mobile data.    iPhone > Settings >Cellular > Scr...

  • Thomas created an article,

    How can I give my students access to Jellynote?

    Jellynote requires that each user signs-up for their own account. Jellynote is available for free for 15 mins a day or for unlimited access through Jellynote Premium. We are currently devising a sc...